BillPay Help
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To navigate the Help section, select the link below to go directly to each item.

How do I set up a payee?

  1. Click the Payee option from the menu bar.
  2. Click Add Payees.
  3. Enter a Payee Name.
  4. Enter your payee’s billing address.
  5. Enter City - Enter the payee billing address as it appears on your monthly statement.
  6. Enter payee’s phone number.
  7. Enter payee account number as it appears on your billing statement.
  8. Verify the account number by entering it again.
  9. Enter Name on Account - the name that your bill is addressed.
  10. Enter a Nickname for the payee.
  11. Optional - select a category in which to classify this payee.
  12. Optional – select a subcategory in which to classify this payee.
  13. Optional – select a status for the payee.
  14. Click Submit.
  15. Review payee information.
  16. Click Confirm.

Field Descriptions:

Payee Name – Enter payee name as it appears on your monthly statement (32 character maximum).

Address – Enter the payee billing address as it appears on your monthly statement.

City - Enter the payee billing address as it appears on your monthly statement.

State - Enter the payee billing address as it appears on your monthly statement.

Zip - Enter the payee billing address as it appears on your monthly statement.

Phone – Enter the payee phone number as it appears on your monthly statement.

Payee Account # - Enter the account number (this field can contain numbers or letters) with your payee. This is your unique identification assigned to you by the payee. (If you do not have an account number, enter a “0” in this field.) Enter no more than 32 characters in this field.

Verify Payee Account# - Verify the account number by entering it again.

Name on Account – Enter the name that your monthly bill is addressed to (32 character maximum). For instance, if the utility bill is in your spouse’s name, enter that name instead of yours.

Nickname – You may choose to name your payee so that it appears as this name throughout the bill pay site as a personal identifier. For example, you may have a Citibank payee that wish to nickname ‘Credit Card’.

Category – You may choose to select a category in which to classify this payee. This will allow you to later have the option to sort payees and payments on this field.

Subcategory - further classifies payee.

Status – if you save a payee with an ‘inactive’ status, it will not appear on the Schedule Payments page.